Old Texas Floors guarantees your material to be as listed on your invoice. Please inspect your material on arrival, before installation. If, for any reason, you are not satisfied, please contact Old Texas Floors immediately, and we’ll do our best to remedy the situation. Material not meeting the specifications on your invoice will be replaced or can be returned and refunded within 10 days of receipt ONLY. A restocking charge of 15% will apply. We cannot accept returns of material that has been cut, altered, damaged (at your site or in transit), improperly stored prior to installation or installed. We also cannot be held responsible for excessive waste of wood due to your installers/installation. Please carefully check all orders upon delivery to validate square footage. Customer will be responsible for any and all shipping/delivery charges on returned orders.
Half of payment due when order is placed the balance of payment due on or before delivery.